PRISM SUPPORT
Tell us what
isn’t working.
Email us from the address on your Prism account. Choose the closest path so the request arrives with a useful subject.
support@seeprismcharts.com ↗Do not send passwords, API secrets, recovery codes, payment-card details, or broker credentials.CHOOSE A PATHEMAIL SUPPORT
01Account accessLogin, email, or workspace access.↗02MembershipCheckout, billing status, or tier access.↗03Market dataStale, unavailable, or mismatched data labels.↗04Broker connectionConnection health or guided setup—not broker credentials.↗INCLUDE WHEN AVAILABLE
Your account email, the page you were using, what you expected, what appeared, and the time it happened.
WHAT SUPPORT CAN DO
Account, product, feed-status, and connection troubleshooting.WHAT SUPPORT CANNOT DO
Trading advice, broker instructions, or market recommendations.